Puerta America

Property Location With a stay at Hotel Puerta América in Madrid (Prosperidad), you'll be within a 15-minute drive of Gran Via Street and Santiago Bernabeu Stadium. This 5-star hotel is 6.2 mi (10 km) from Puerta del Sol and 9.9 mi (15.9 km) from Plaza Mayor.

Rooms Make yourself at home in one of the 315 guestrooms. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities

Be sure to enjoy recreational amenities, including a nightclub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Dining Grab a bite at The Observatory, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and express check-in. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Golden Mile - 1.7 km / 1.1 mi
Paseo de la Castellana - 1.8 km / 1.1 mi
U.S. Embassy - 2 km / 1.3 mi
Calle de Alcalá - 2.1 km / 1.3 mi
Las Ventas - 2.1 km / 1.3 mi
Azca Financial District - 2.1 km / 1.3 mi
Santiago Bernabeu Stadium - 2.3 km / 1.4 mi
ABC Serrano - 2.3 km / 1.4 mi
Arturo Soria Plaza Shopping Center - 2.5 km / 1.6 mi
Sorolla Museum - 2.5 km / 1.6 mi
Nuevo Teatro Alcala - 2.6 km / 1.6 mi
WiZink Center - 2.6 km / 1.6 mi
La Caixa Foundation - 2.7 km / 1.7 mi
El Corte Inglés - 2.8 km / 1.7 mi
El Retiro Park - 2.9 km / 1.8 mi

The preferred airport for Hotel Puerta América is Adolfo Suarez Madrid-Barajas Airport (MAD) - 11.4 km / 7.1 mi

Renovation

The following facilities or services will be unavailable from October 27 2021 to December 31 2022 (dates subject to change):

• One of the dining venues
• Entertainment facilities

• Swimming pool

House Rules

Children welcome

No pets

Smoking permitted

Spoken Languages

German

English

Italian

French

Spanish

Know Before You Go:

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from June 18 to September 15.
• Pool access available from noon to 7:00 PM.
• Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
• Contactless check-out is available.
• Enhanced food service safety measures are in place.
• This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Fees:

• Fee for buffet breakfast: EUR 25 for adults and EUR 11 for children (approximately)
• Self parking fee: EUR 26.00 per day
• Extended parking fee: EUR 26.00 per night
• Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes:

You'll be asked to pay the following charges at the property:

• Deposit: EUR 50 per night

We have included all charges provided to us by the property.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Checkin Instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Checkin Time:

2:00 PM

Checkin End Time:

anytime

Checkin Minimum Age:

18

Checkout Time:

12:00 PM